Terms of Use

These Terms and Conditions (the “Legal Terms”) form a legally binding agreement between you and AnyHope Corp., a corporation incorporated under the laws of Ontario, Canada, doing business as “Melon” (“Company,” “we,” “us,” or “our”), governing your access to and use of the Melon mobile application and related services (collectively, the “Services”).

Melon is a mobile application that helps you better understand packaged food products. You can scan a barcode or search for a product to view the Melon Score, ingredient and additive information, nutrition highlights, dietary and religious compatibility indicators (such as halal, kosher, vegan, and vegetarian), educational explanations, and suggested healthier alternatives. Melon also helps you discover and review trusted local food sources, such as farms, ranches, farmers’ markets, butchers, bakeries, and specialty producers.

By creating an account or using the Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms and our Privacy Policy. If you do not agree, you must not use the Services.

The Services are intended only for users who are 18 years of age or older. The Services are not directed to children, and we do not knowingly collect personal information from anyone under 18. By using the Services, you represent that you are at least 18 years old.

We may update these Legal Terms from time to time. We will notify you within the Melon app before any material change takes effect, and your continued use of the Services after a change becomes effective means you accept the revised Legal Terms, except where additional consent is required by law.

You can contact us through support@themelon.app.

1. Our Services

The Services are offered to users in Canada and the United States. We make no representation that the Services are appropriate or available in other locations. If you access the Services from elsewhere, you do so on your own initiative and are responsible for compliance with local laws.

The Services are intended for general consumer use only. They are not designed for, and must not be relied on for, any regulated, professional, clinical, or commercial decision-making, and they are not tailored to comply with industry-specific regulations. If your use would be subject to such regulations, you must not use the Services for that purpose.

2. Informational Use; No Professional Advice; Accuracy and Allergen Disclaimer

Please read this section carefully. It is important.

Informational and educational use only. The Services — including the Melon Score, nutrition and ingredient information, food-additive explanations, dietary and religious compatibility indicators, educational content, and healthier-alternative suggestions — are provided for general informational and educational purposes only. They are not medical, nutritional, dietary, allergy, religious, or other professional advice, and they are not a substitute for reading the actual product label or consulting a qualified professional.

The Melon Score is proprietary. It is a proprietary, informational rating intended as one educational signal only. It is not a verdict on whether a product is safe, healthy, or suitable for you, and you remain solely responsible for your own purchasing and consumption decisions.

Dietary and religious indicators. Halal, kosher, vegan, and vegetarian indicators are informational compatibility indicators only. They are not certifications, endorsements, or religious or legal rulings, and they do not replace official certification or guidance from a qualified authority. Always verify certification directly with the product manufacturer or the relevant certifying body.

Accuracy and third-party data. Product, ingredient, additive, nutrition, allergen, and certification information is drawn in part from third-party and community-maintained sources that we do not control and cannot independently verify. Product formulations, labels, and availability change frequently. We do not warrant that any information in the Services is accurate, complete, current, or error-free.

Allergies and health conditions. If you have a food allergy or intolerance, or a medical or religious dietary restriction, do not rely on the Services. Always read the physical product label and ingredient list and confirm with the manufacturer before purchasing or consuming any product. We are not responsible for any reaction, illness, injury, or other harm resulting from reliance on the Services.

Your rights as a consumer are preserved as described in Section 16 (Disclaimers) and Section 17 (Limitation of Liability).

3. Eligibility and User Representations

By using the Services, you represent and warrant that:

you are at least 18 years old and have the legal capacity to enter into these Legal Terms;

all registration information you provide is true, accurate, current, and complete, and you will keep it updated;

you will not access the Services through automated or non-human means except as expressly permitted;

you will not use the Services for any illegal or unauthorized purpose; and

your use of the Services will not violate any applicable law or regulation.

If you provide information that is untrue, inaccurate, outdated, or incomplete, or if you breach these Legal Terms, we may suspend or terminate your account as described in Section 14.

4. Accounts and Registration

You may need to register an account to use certain features. You may register using an email address and password or through Sign in with Apple or Sign in with Google. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly of any unauthorized use. We may remove, reclaim, or change a username that we reasonably determine to be inappropriate, infringing, or objectionable.

5. Subscriptions, Auto-Renewal, and Free Trials

Melon offers optional premium subscriptions on monthly and annual terms, sold and billed exclusively through the Apple App Store or Google Play (the “App Stores”). We do not receive or store your full payment-card details.

Auto-renewal

Paid subscriptions automatically renew at the then-current price for the same period unless you cancel at least 24 hours before the end of the current period. The applicable price, billing frequency, and renewal terms are shown to you in the App Store at the point of purchase, and completing the purchase confirms your consent to recurring charges until you cancel.

Free trial

Any free trial (currently 30 days for eligible new users) automatically converts into a paid subscription at the price and cadence you selected unless you cancel before the trial ends. You can manage or cancel a trial in your App Store subscription settings.

Cancellation and refunds

You can cancel at any time in your Apple or Google Play subscription settings; cancellation takes effect at the end of the current paid period. Billing, renewals, refunds, and cancellations are handled by the App Stores under their terms, and we generally cannot issue refunds directly.

Price changes

We may change subscription prices. For active paid subscriptions, we will give you advance notice of at least 7 days (or longer where required by law), and any increase will take effect only on your next renewal, which you may cancel beforehand. Where your consent to a price change is required by law or by the App Stores, the change will not apply to you until you provide it.

6. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the Services, including the source code, databases, functionality, software, designs, text, graphics, the Melon Score methodology, and other content (the “Content”), as well as the Melon trademarks, service marks, and logos (the “Marks”). The Content and Marks are protected by law in Canada, the United States, and elsewhere.

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and to view and download Content to which you properly gain access, solely for your personal, non-commercial use. Except as expressly permitted, you may not copy, reproduce, republish, distribute, sell, license, or otherwise exploit any Content or Marks without our prior written permission. We reserve all rights not expressly granted.

Feedback

If you send us any question, comment, suggestion, idea, or other feedback about the Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that Feedback for any purpose without obligation or compensation to you. We do not claim ownership of your underlying intellectual property, and you are not required to provide Feedback.

7. User Content, Reviews, and Local Business Listings

The Services may let you create, post, or submit content such as reviews, ratings, comments, and saved items (“User Content”). You retain ownership of your User Content.

License you grant

By posting User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that User Content within the Services and to operate, promote, and improve the Services. This license ends when you delete your User Content or account, except for content others have already shared or where we must retain it to comply with law.

Your responsibilities

You are solely responsible for your User Content, and you represent and warrant that: it is original to you or you have the necessary rights to post it; it is accurate and not misleading; and it does not infringe any third party’s rights, violate any law, or contain unlawful, defamatory, harassing, hateful, obscene, or privacy-violating material.

Reviews and local business listings

Reviews and ratings reflect the personal opinions and experiences of the users who post them. They are not verified by us, do not represent our views, and are not endorsements. When posting a review you should have firsthand experience with the business; your review must not contain false or misleading statements, offensive or discriminatory language, or references to illegal activity; you must not post reviews to manipulate ratings or as part of a coordinated campaign; and you should not review a competitor.

Business complaints. A business that believes a review or listing is false, defamatory, or otherwise violates these Legal Terms may contact us at support@themelon.app. We will review credible complaints and may remove or restrict content at our discretion.

Moderation

We are not obligated to monitor User Content, but we may remove, restrict, or moderate any User Content that we reasonably consider to violate these Legal Terms or applicable law, and we may suspend or terminate accounts and report unlawful content to the authorities.

8. Prohibited Activities

You agree not to use the Services to:

violate any applicable law or regulation, or infringe the rights of others;

post or transmit content that is unlawful, defamatory, harassing, hateful, obscene, or that violates the rights or privacy of others;

attempt to deceive, defraud, or mislead us or other users, or to obtain another user’s account information;

systematically scrape, harvest, or extract data or content from the Services, or use bots, scripts, or other automated means, except standard search-engine indexing;

upload viruses or other malicious code, or interfere with, disrupt, or place an undue burden on the Services or connected networks;

circumvent, disable, or interfere with security or access-control features of the Services;

except as permitted by law, decompile, reverse engineer, or disassemble any part of the Services, or copy or adapt the Services’ software;

remove any proprietary notice, impersonate any person, or sell or transfer your account; or

use the Services to build, or to assist anyone in building, a competing product or service.

9. Mobile Application License

If you access the Services through the App, we grant you a revocable, non-exclusive, non-transferable, limited license to install and use the App on devices you own or control, in accordance with these Legal Terms and the usage rules of the applicable App Store. You may not: (a) except as permitted by law, decompile, reverse engineer, or derive the source code of the App; (b) modify or create derivative works of the App; (c) remove any proprietary notices; (d) use the App for any unlawful or unintended purpose; or (e) make the App available over a network for simultaneous use by multiple users.

Apple and Google terms

The following apply when you obtain the App from the Apple App Store or Google Play (each an “App Distributor”): (1) your license is limited to use on a device running Apple iOS or Android, as applicable, under the App Distributor’s usage rules; (2) we, not the App Distributor, are responsible for the App and any maintenance and support, except as required by law; (3) if the App fails to conform to any applicable warranty, you may notify the App Distributor, which may (for Apple) refund the purchase price, and the App Distributor will otherwise have no warranty obligation; (4) you represent that you are not located in an embargoed or designated country and are not on any restricted-party list; (5) you must comply with applicable third-party agreements when using the App; and (6) the App Distributors are third-party beneficiaries of these Legal Terms and may enforce the mobile application license against you.

10. Third-Party Websites and Content

The Services may link to third-party websites or contain third-party content, including product data sourced from external databases. We do not investigate, monitor, or guarantee the accuracy of third-party websites or content, and we are not responsible for them. Accessing third-party websites or content is at your own risk and is governed by those third parties’ terms and privacy practices, not these Legal Terms. Any purchases you make from third parties are solely between you and that third party.

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Legal Terms and is available within the App (under Settings → Privacy Policy). Please review it to understand how we collect, use, and protect your information. The Services are hosted in Canada and the United States; by using the Services you consent to the processing of your information in those countries as described in the Privacy Policy. The Services are not directed to children under 18.

12. Copyright Complaints (DMCA and Canadian Notice-and-Notice)

We respect the intellectual property rights of others. If you believe content on the Services infringes your copyright, please send a written notice to our designated contact below that includes: (a) your signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act.

Designated contact: AnyHope Corp., Ontario, Canada; email support@themelon.app.

United States (DMCA). We may remove allegedly infringing content and, in appropriate circumstances, terminate the accounts of repeat infringers. The person who posted the content may submit a counter-notification as permitted by law. Misrepresentations in a notice or counter-notice may result in liability.

Canada (notice-and-notice). For matters governed by Canadian law, we will process valid notices of claimed infringement in accordance with the notice-and-notice regime under the Copyright Act, which may include forwarding the notice to the relevant user.

13. Management of the Services

We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms, to take appropriate legal action against violations, to remove or restrict content that is unlawful or burdensome to our systems, and to otherwise manage the Services to protect our rights and ensure proper functioning.

14. Term, Suspension, and Termination

These Legal Terms remain in effect while you use the Services. You may stop using the Services and close your account at any time.

We may suspend or terminate your access immediately, with notice where reasonably practicable, if you breach these Legal Terms, use the Services unlawfully, or create risk or possible legal exposure for us or others. We may also remove content that violates these Legal Terms.

Paid subscribers. If we terminate or suspend a paid subscriber’s account without cause (that is, other than for a breach or the reasons above), we will allow access through the end of the paid period already purchased or provide a pro-rata refund of the unused portion, to the extent the applicable App Store permits. This does not apply to terminations for cause.

If your account is terminated for cause, you may not re-register under another name. Sections that by their nature should survive termination — including Sections 2, 6, 7, and 16 through 24 — will continue to apply.

15. Modifications and Availability of the Services

We may change, suspend, or discontinue all or part of the Services at any time. We will provide notice where required by law. Any change to the price of an active paid subscription is subject to the advance-notice and cancellation rights described in Section 5.

We do not guarantee that the Services will always be available or error-free, and we may experience interruptions for maintenance or technical reasons. To the extent permitted by law, and subject to Section 17, we are not liable for any loss or inconvenience caused by unavailability of the Services.

16. Disclaimers

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis, and your use of them is at your own risk. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and we make no warranty that the Services or their content (including the Melon Score and product, ingredient, allergen, nutrition, and certification information) will be accurate, complete, current, reliable, or error-free. The food-related disclaimers in Section 2 apply in full.

Consumer rights preserved. Nothing in these Legal Terms excludes, restricts, or modifies any warranty, guarantee, right, or remedy you have under applicable consumer-protection law that cannot lawfully be excluded or limited. Where such a warranty or right applies and cannot be excluded, our liability is limited, to the extent permitted, to the minimum scope and duration the law allows.

17. Limitation of Liability

To the fullest extent permitted by law, in no event will we or our directors, employees, or agents be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, or for lost profits, revenue, or data, arising from or relating to your use of the Services, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for all claims relating to the Services will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) CAD $100.

Exceptions. Nothing in these Legal Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) gross negligence or willful misconduct; or (iv) any other liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and you may have additional rights.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from third-party claims, and related reasonable costs and legal fees, arising out of: (1) your User Content or reviews; (2) your breach of these Legal Terms; (3) your violation of applicable law; or (4) your violation of the rights of a third party, including intellectual-property or privacy rights. This indemnity does not apply to the extent a claim arises from our own negligence or willful misconduct. We may assume the defense of any indemnified matter, and you agree to cooperate; we will use reasonable efforts to notify you of the claim.

19. Governing Law

These Legal Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Subject to Section 20 (Dispute Resolution) and to any non-waivable rights you have under the consumer-protection laws of your own province, territory, or state, the courts located in Ontario, Canada will have jurisdiction over disputes. Nothing in this section deprives you of the protection of mandatory consumer-protection laws, or of your right to bring proceedings in the courts of your home jurisdiction where applicable law so provides.

20. Dispute Resolution

Informal resolution

Before starting any formal proceeding, you and we agree to try to resolve the dispute informally by contacting support@themelon.app and allowing at least 60 days to resolve it.

Users in Canada

Nothing in these Legal Terms requires you to arbitrate, or waives your right to participate in a class proceeding, where you are a consumer protected by the Ontario Consumer Protection Act, 2002, the Quebec Consumer Protection Act, or similar legislation. Such disputes may be brought in the courts described in Section 19, subject to your home-jurisdiction rights.

Users in the United States

If you are a United States user, you and we agree to resolve disputes by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, on an individual basis only. To the extent permitted by law, no dispute may be arbitrated or litigated on a class, consolidated, or representative basis. Arbitration will take place in your home state or by telephone or video, and we will pay the arbitration filing and administrative fees for claims under US $10,000. You may bring an individual claim in small-claims court instead, and claims seeking to protect intellectual property or injunctive relief are excluded from arbitration.

30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Legal Terms by emailing support@themelon.app with your name and a statement that you opt out. Opting out does not affect any other provision of these Legal Terms.

21. Electronic Communications, Transactions, and Signatures

By using the Services, contacting us electronically, or completing forms, you consent to receive communications from us electronically, and you agree that electronic agreements, notices, disclosures, and records satisfy any legal requirement that they be in writing. You consent to the use of electronic signatures and records in our dealings with you, to the extent permitted by law.

22. Consumer Disclosures (California and Other Jurisdictions)

California residents: under California Civil Code Section 1789.3, if a complaint is not resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

Residents of other jurisdictions may have additional rights under their local consumer-protection laws and may contact their applicable consumer-protection authority. Information about how to exercise privacy-related rights is provided in our Privacy Policy.

23. Language

The parties have expressly required that these Legal Terms and all related documents be drafted in English. Les parties ont expressément exigé que la présente convention et tous les documents qui s’y rattachent soient rédigés en anglais.

24. Miscellaneous

These Legal Terms, together with our Privacy Policy and any policies we post, constitute the entire agreement between you and us regarding the Services. Our failure to enforce any provision is not a waiver of it. If any provision is found unlawful or unenforceable, it will be severed and the remaining provisions will stay in effect. We may assign these Legal Terms; you may not assign them without our consent. We are not liable for any failure or delay caused by events beyond our reasonable control. No joint venture, partnership, employment, or agency relationship is created by these Legal Terms. The provisions that by their nature should survive termination will survive.

25. Contact Us

If you have questions about these Legal Terms or the Services, please contact us:

AnyHope Corp. (operating as Melon)

Ontario, Canada

Email: support@themelon.app

Email: support@themelon.app